How to Add Transfer Funds

Transfer Funds refers to the refund amount due to a customer after they cancel their contract. If a refund is available, it can be used as a payment towards the cost of a new contract purchase. Once the original contract has been changed to a Canceled Status and a New Quote has been opened, follow these steps to use Transfer Funds as a Payment Method.

1. Use the  icon to locate Contact > Click on hyperlinked Name > Use the  icon to add     the desired asset (Vehicle, Home, RV)  

2. Click the  New Quote icon > Select the desired Product/Coverage/Cost 

 3. Under Down Payment, click the drop-down menu > Click Transfer Funds (Opens a Transfer Policy Funds     window that will populate any canceled contracts connected to the Customer) 

 4. Locate and select the applicable canceled policy > Amt to Apply is the available refund amount you             will be using towards the New Contract > Click Save to close  

 5. Click the  Icon by Down Payment to add Transfer Funds as a transaction 

 6. If no other payments are being added, Click the  icon to complete