How to View a Customers Policy

Created by Corey Nolan, Modified on Tue, Jul 15 at 12:31 PM by Corey Nolan

How to View a Customer’s Policy 

Follow these steps in your CRM to view a customer’s policy 

  • 1. Locate the Customer using the  icon. You can search by Contract number, Finance Account Number, 

  •      First and Last Name or VIN 

  • 2. Click the hyperlinked Customer’s Name 


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 3. You can view a Customer’s Policy multiple ways 


  1. a. Next to “Coverage”, click the hyperlink > Click View Terms Document


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  1. b. Click the Attachments Tab > Click the icon and a new window will open with the Terms and

  2.   Conditions 


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